Presentations

Conference papers and other presentations

These presentations are pdf files of slide presentations that include slides and accompanying notes. For some papers, there is a link to download a smaller, text-only version. Acrobat Reader is required for all files.

Confidentiality in practice at 0800WHATSUP, New Zealand (1MB)

Paper presented to the Child Helpline International Fourth International Consultation. 16-19th November, 2008, Amman, Jordan.

Description

This presentation outlines laws, codes of ethics and the formal policies and procedures of 0800WHATSUP that guide decision-making regarding confidentiality. It also identifies the key dilemmas regarding maintenance of these laws, codes and policies and procedures and how these are addressed in day-to-day practice.

Children and Young People Are Part Of The Solution, Not Just Part Of The Problem (878kB)

Paper presented to the Every Child Counts 3rd Annual Conference & Awards Ceremony. 10-11th September, 2008, Wellington, New Zealand.

Description

This paper describes the gender, age, geographical and ethnic distributions of the callers to 0800WHATSUP and presents summary data on the issues they raise, including trends over time. This data shows how children and young people themselves identify opportunities for early intervention in many aspects of their health and well-being and how they can be agents of change in achieving better outcomes, not just passive recipients of the ministrations of adults.

What Are The Kids Telling Us At 0800WHATSUP?
(676 kB)

Paper presented to the Keeping Kids Safe Conference. 14-15th April, 2008, Manukau City, New Zealand.

Description

0800WHATSUP is a free, national telephone counselling service for anyone in Aotearoa/New Zealand aged between 5 and 18 years. It receives over 600,000 calls per year and collects non-identifying information on every call answered. This database provides an unparalleled fund of information on children’s issues and needs as seen by the children themselves. This paper will summarise what the children and young people of our country are telling us are their priorities and describe some differences between sub-groups that emerge from the data.

The Physical Health and Well-Being Of Children and Young People - The 0800WHATSUP Perspective
(2.78 MB)

Paper presented to the Children's Issues Centre Conference 2007. Body Matters: Children and Young People's Physical Well-being and Rights. 28-29th June 2007, Dunedin, New Zealand.

Description

• This paper presents data on 30,687 calls concerning physical health and well-being from children or young people to 0800WHATSUP between September 2001 and June 2007
• The data are categorised into four groups: drug, alcohol and tobacco use; physical health and development; sexual health and well-being; violence.
• The relationship of each problem-type with gender and age is described
• Anecdotes to illustrate each problem type are given

The Presentation Of Child Abuse And Neglect by Children And Young People: The What's Up Experience
(132 kB)

Paper presented in the poster session of the 10th Australasian Conference on Child Abuse and Neglect, 14th February 2006, Wellington, New Zealand.

Description

• This paper presents data on 1,513 calls about child abuse analysed by age, gender, ethnicity, family circumstances, geographical location and outcome.
• Qualitative data on the nature of the abuse reported in these calls is also presented.

What's Up At Three Years
(587 kB)

Paper presented to the Sixth Child and Family Policy Conference - Children and Young People as Citizens: Participation, Provision and Protection, 9th July 2005, Dunedin, New Zealand.

Description

• Reviews What's Up's services
• Describes call and caller characteristics
• Presents analysis of the effect of age, gender and ethnicity variations on presenting problem
• Discusses caller behaviour patterns in terms of patterns of normal social interaction
• Discusses the implications of What's Up's high level of engagement with children and young people for efforts to increase the participation by children and young people in social services and programmes

Early Intervention with NZ Children by Telehone Counselling: The "What's Up?" Experience
(406kB)

Paper presented to the New Zealand Child and Adolescent Mental Health Services Conference 2003 - Connections: Past, Present and Future, 10th September 2003, Wellington, New Zealand

Description

• Describes The Kids Help Foundation Trust and What's Up
• Presents data on call and caller characteristics
• Discusses leading problem types across age groups
• Suggests that mental health professionals can learn from the field of marketing

Mutually Beneficial Partnerships Between Business and Non-profit Organisations - The Example of What's Up
(166 kB)

Paper presented to the Fifth Child and Family Policy Conference - Joined Up Services: Linking Together for Children and Families, 26th June 2003, Dunedin, New Zealand.

Description

• Reviews What's Up's services
• Proposes that not-for-profit organisations and for-profit businesses have compatible needs that can lead to alliances that benefit the non-profit's constituency
• Illustrates this with the successful partnership between KHF and its sponsors in the establishment of What's Up